Training

René Charbonneau is a Facilitator offering a unique style. He combines humour and energy with proven Adult Learning techniques.

Over time, he delivered training Workshops on the followings topics:

  • Selling Skills
  • Coaching Skills
  • Performance Management
  • Time Management
  • Departmental Management
  • Continuous Improvement Management
  • Financial Management for the Non-Financial Manager
  • The Departmental Business Plan
  • Techniques of Marketing
  • Customer Retention Management
  • Product Knowledge
  • Automotive Parts Management
  • Quality Programs Management
  • Security Techniques of Communication
  • Managing The Y Generation and Integrating Generations in the Workplace
  • Complaint Resolution
  • Motivation and Performance: How to Get the Best from our Employees.
  • Managing Absenteism
  • Attracting, Recruting and Integrating a New Employee
  • The North American Dealer Association (N.A.D.A.) Service Training Program
  • How to Deal With Difficult Customers